All information that is required on this webstore is not shared with any other third parties and is stored securely. All payments are processed via SSL enabled gateways and ensure that your payment details are secure. Personal information is collected so that we can fulfill your order and it is never shared with any other third parties.
The items and ranks you receive when you purchase on our store are known as Digital Intangible Items, therefore there is no strict refund policy. Furthermore if you open a PayPal or any other third part dispute over your payments will result in your account being permanently IP banned on our server and all of our platforms including the store.
If you have made a purchase but haven't received it or have any other billing related issues then please fill out a form on our forums.
Direct Link: https://forum.fireuniverse.xyz/form.php?formid=3